©2019 by TheNorthEastDogFestival TM| Whilst The North East Dog Festival advertise events, activities and entertainments we will not be held responsible for the failure of any events, activity and/or entertainment being available or the quality of any of the events, activities or entertainments. Failure of any of these to please cannot be held as a reason for refund. The North East Dog Festival is organised by Castle and Country Dog Training Ltd T/A The North East Dog Festival. Ticket platform provided by WeScanTickets. Privacy Policy and Event Terms

Disclaimer 

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FAQ's 

Got a question about the festival? Use our handy FAQ's guide below and see if we may already have given the answer. If you've not found what you are looking for use the contact us section of the website. Please note that the team will be away from the office W/C Monday 1st September will very little access to emails. 

Got a question about the festival? Use our handy FAQ's guide below and see if we may already have given the answer. If you've not found what you are looking for use the contact us section of the website. Please note that the team will be away from the office W/C Monday 1st September will very little access to emails. 

What is the location for the festival?

The festival will take place at Kirkley Hall Campus in Ponteland, the postcode for your satnav is NE20 0AQ.  Please follow the signs for Kirkley Hall/Kirkley Hall Zoological Gardens; then follow the signs for festival visitor parking. Please drive slowly once on site. Parking is on a field. The stewards tent will be on the field alongside the main ring. This is also the lost child point.

Who is the festival organised by? 

The festival is organised by a family team born and bred in Northumberland....along with 50 furry feet! Find out more here

 

What time does the festival open?

The car park is open from 8.30am – and it’s free! The show gates will open at 9.30am.

 

Do you have to pay for parking on show day?

PARKING IS FREE There are hundreds of car parking spaces available. On entry to Kirkley Hall main gate you will be directed to our car park attendants - please follow their guidance to the next available parking space, Please drive carefully- there will be children and dogs on the car parking field. With field parking make sure you wear appropriate shoes for walking. The festival main entrance is a short walk from the car park.

What time does the festival close?

The festival will finish at the close of the main ring once the Show Champion is announced. This is likely to be around 5.00pm. Last admittance is 4.00pm.

 

How much do tickets cost?

Tickets are £10 per person via our online page. Under 16's are free. Activities within the festival may incur an additional charge. Zoo entry is included in the ticket price for the day* Please note that tickets are non-refundable. 

 

Is there disabled parking?

Blue badge holders will be able to park in the field nearest the main gate within a short walking distance of the gate. Please note that this is still in a field. There is still a walk to the main showfield. Please have your blue badge ready in your car when entering the car park to be directed. Please note that disabled parking is limited.

 

Is the site accessible for disabled visitors?

While every care is taken to accommodate people with disabilities visitors must be aware that the festival is held on agricultural land used for rural activities which is uneven, has slopes and can be slippery when wet. Toilet facilities are provided for disabled visitors throughout the site and these are sited on the most level ground available. For people of limited mobility the rough terrain can become slippery and uneven, the show field is very spread out and a lot of walking is required. The show does not have any 'mobility' scooter facilities and we are happy for you to bring your own.

We welcome every visitor equally regardless of their physical, sensory or mental capacity. We are however, honest about our rural location and the limitation that this can impose.

 

What footwear should I wear?

The terrain of the show ground can be quite uneven in places so we would recommend wearing suitable footwear as if going for a walk in the country. Even if it isn't raining, we would recommend trainers, wellies or sturdy boots. You will be walking on grass for the duration of the day so please leave your stilettos at home!

 

I’ve bought my tickets online but now I can’t find them!

Please make sure you print your ticket confirmations as these will be scanned for entry into the festival. If you cannot find this email let us know as soon as possible; we will reissue another email and invalidate the previously bought tickets. Please note that the week leading up to the festival will be VERY busy for the team and we will be on site and away from the office. The team from WeScanTickets will be on hand at the gate to deal with any questions. You can contact WeScanTickets here. Please follow the signs for ‘pre-purchased/online’ tickets. NO tickets will be sent in the post. 

 

Can I get tickets on the gate?

Yes you can buy tickets on the gate. Please note that gate tickets are £10 per person. Under 16s and dogs are free.

 

I haven’t got my wristband yet?

No physical wristbands will be sent in the post. Everyone must wear a wristband (children included). We would strongly advise adding a contact number to your child’s wristband. If you are a trader your wristband will be at the trade entrance for collection.

 

Can you pay by card on the gate?

Card facilities will be limited at the main gate; there is a cash machine available within Kirkley Hall. If you need to pay by card on the gate please notify a member of staff when you arrive. Some traders may only accept cash, so please bear that in mind when coming along.

 

Why aren’t dogs permitted in the zoo?

Due to the very nature of the zoo dogs are not allowed within the area; don’t worry though there is plenty to keep their tails wagging throughout the rest of the site!  As a team we hire the venue as a whole, we have the option to close the zoo or keep it open. The consensus from our last event was that the zoo was popular and had a number of visitors so we decided to keep it open so that if anyone wanted to enter they could for free on the day. We found that as children are also free, families came together and some may wander round the many other things to do whilst others visited the zoo. We anticipate that there will be so much to do on the day that everyone will be kept very busy. As you can see from our map we have two fields jam packed with things for dogs to do which is the main focus of our event. 

 

I’m a trader, what time can I setup from?

Traders should now have had their trade pack with stand number and colour.

Can I bring my dog?

Of course!  Please make sure you pick up after your dog and use the bins provided. We recommend travelling with a dish and water for your dog.  Please ensure your dog is kept under close control and on a lead throughout the festival. This is still a working farm in places with some livestock. Activity areas are fenced for safety. Please consider whether your dog will enjoy themselves, not every dog likes big busy places.
 

What happens if it’s raining?

Bring a coat and a smile – but no seriously the show must go on. We have plenty of things to keep you entertained and with covered areas you can take a moment to keep dry.

 

What can I enter on the day?

What can’t you enter is probably a better question… There are plenty of activities with everything from dog shows to flyball, fastest recall and even a tunnel challenge. Activities will incur a small charge so make sure you take some change.

 

Are there things for children to do at the festival?

We have plenty to offer our younger visitors! Alongside getting involved in all the doggy have a go’s and competitions, there will be a fairground with rides and attractions specifically chosen for younger visitors.  The zoo is free and included as part of your festival entry and there are over 100 trade stands to have a wander round. You could take a seat and watch some of the many main ring displays or perhaps the watch demonstrations in the seminar marquee. Whatever the weather there is something for everyone – even without a dog.

 

Where can I find the map and timetables for the day?

The main ring timetables will be available on our website when ready. The best thing to do is download a handy show programme before the day so you can plan and map your festival trip.

 

Are there toilets?

Kirkley Hall is a large agricultural campus and as such has toilets within all of the main buildings, there are also portaloos on all of the show fields. We have the usual porta-loos, disabled access portaloos and a suite of Urinals

 

What are the dog show categories?

Dog show categories will be on our website when available. Dog show entry is pay on the day. Street Paws Dog Show. Take Away The Tears Dog Show. 

Please no smoking on site at all.  No vaping in any marquee or crowded area please.

Health and Safety

Our team of festival staff are vigilant to look out for any  security or health and safety concerns. If you notice anything suspicious, have had an accident or have any concerns regarding health and safety, please report this to a Festival Steward , volunteer or come and see us at the stewards marquee.

Please report any accidents to the stewards ’s marquee on the show field, Festival staff  can show you how to get there.

 

First Aid

On site we will have first aiders and medical teams based next to the Stewards marquee on the main field

Lost Children

Please write your mobile number on your child's wristbands once you have entered the show

If your child gets lost please inform any member of festival staff who will contact the main festival stewards

If children get lost they should be encouraged to make their way to a festival steward ( wearing a yellow tabard) or to the main stewards tent on the showfield, or the main entrance. It may be worth showing your child these areas when you enter the show

Top tips for the day….

  • The welfare of your dog is your responsibility throughout the duration of the festival and must not be left unattended at any time. Dogs cannot be left within cars in the public car park. Checks will be made to ensure the welfare of your pets

  • Unless undertaking guided activities dogs must be kept on leads around the showground

  • Please take a moment to think whether your dog will enjoy the festival; some dogs find crowds and noise stressful.

  • We recommend arriving early and getting your tickets before the day. This means you can get parked and into the festival in good time to get ready for a great day out!

  • The welfare of your dog(s) is your responsibility for the duration of the festival.

  • When entering your dog(s) in any of the shows, have-a-go rings or activities you do so at your own risk. You must follow the instructions given by the staff/trainers.

  • Please take note of all signage on the day. The site is very large and as parts are a working farm all rules must be adhered to and dogs kept on-lead at all times unless within one of the secure activity rings. Please consider the temperament of your dog before entering any of the activities.

  • Don’t forget your poo bags and dispose of waste.

Disclaimer; 

© 2019 by TheNorthEastDogFestival |Whilst The North East Dog Festival advertise events, activities and entertainments we will not be held responsible for the failure of any events, activity and/or entertainment being available or the quality of any of the events, activities or entertainments. Failure of any of these to please cannot be held as a reason for refund. By entering into the dog festival you are agreeing to take full responsibility for, any injury or damage to your dog(s) and it is not the liability of The North East Dog Festival or any of the corresponding clubs running events. You are fully liable for your animal should they cause any damage or injury. Any dog showing aggressive behaviour at the show will be asked to leave with no refund given. In the interests of hygiene make sure you pick up after your dog and use the bins provided. Any photos/videos taken by official show photographers/videographers may be used in future for promotion of the show. Visitors are reminded that the terrain of the show may be unstable please be aware of the possibility of slips, trips and falls. By entering the show you are agreeing to the above disclaimerand that the images/videos taken may be used.